BPO Voice Process(Female)
A
Alcs India Imf Private Limited
Secunderabad, Telangana
4 days agoFull–time
Experience: 0 - 5 years
Skills: Voice Process, BPO, Voice Support, Customer Support, Outbound, Telecaller, Telesales, Telesales telemarketing, Customercare executive, BPO, Call Center
Industry: Insurance
Functional Area: Customer Service/Call Centre/BPO,Banking, Insurance & Financial Services We Have Openings for BPO Voice Process(Female).
Interview Location ;-Hyderabad@Ameerpet
Interview Timings:-10Am to 4PM,
Responsibilities:-
1) Responsible for efficient dealing to completion and enabling satisfaction of customer.
2)Influences customers to buy services and merchandise by following a prepared sales talk to give service and product information
3) Responsible for rendering useful administrative support to other members of the customer care team.
4)Responsible for documenting all calls with regards to participant inquires accurately using Call Tracking System.
5)Responsible for monitoring Call tracking for responses from administrative team so call returns are done in a timely fashion.
6) Responsibility is to Follow-up with participants within a 24-hour period in regards to the initial phone call even if it is to just touch base and let participant know inquiry is still be researched.
7)Responsibility is to answer participant questions, as well as question participants to obtain full understanding of what information is being
Skills:-
1)Good Communication
Education:-
1)Minimum 12 & Any Degree
2) We welcome Experienced Executives, even Fresher Can apply for this Position.
Languages:-
English,Hindi,Telugu(Any two languages is Mandatory)
IF any Candidates are interested please Contact Below Details:-
Contact:-
Shirisha
Sr Associate HR,
8096534145.
9396203456
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